Common Questions

Have questions about our services? Check out the answers below. If your question is not here, you can always contact Household Storage Ncr directly.

What services does Household Storage Ncr offer?
We provide many services like home shifting, goods transport, truck booking, car and bike transport, office moving, warehouse storage, international moving, pet relocation, and cargo shipping.
Do you help with international moves?
Yes, we handle international moves. We take care of packing, paperwork, and safe delivery to your new country.
How do you protect fragile items?
We use bubble wrap, foam sheets, and strong boxes to keep breakable things safe during moving.
Can I store my things in your warehouse?
Yes, we offer safe and clean storage. You can keep your things for a short or long time as needed.
Do you move bikes and cars?
Yes, we transport bikes and cars safely using special carriers and equipment.
How can I book a service?
You can fill out our booking form on the website or call us to book your move.
What details do I need to book?
We need your name, contact number, pickup and drop addresses, service date, and type of service.
How can I pay?
You can pay by cash, online, card, or net banking. All payment methods are safe.
Do I need to pay in advance?
Yes, we ask for a small advance to confirm your booking. The rest can be paid after the job is done.
Is online payment safe?
Yes, we use secure payment gateways to protect your details.
Can I cancel my booking?
Yes, you can cancel within the allowed time. Please check our Refund Policy for details.
Will I get my money back if I cancel?
It depends on when you cancel. You may get a full or partial refund as per our Refund Policy.
How long does it take to get a refund?
It usually takes 7 to 10 working days after your refund is approved.
Can I change my moving date instead of canceling?
Yes, you can reschedule if we have a slot. There may be extra charges if the place or time is different.
What if my items get damaged?
If you took insurance and something breaks, you can make a claim. We will fix it quickly if the claim is valid.
How far can you move items?
We move things within cities, between cities, and even to other countries depending on your needs.
Do you give packing materials?
Yes, we provide strong boxes, bubble wrap, tape, and more for safe packing.
Can I track my shipment?
Yes, you can track your move. Use the tracking ID or ask our support team.
When should I book your service?
It is best to book early, especially during busy seasons like summer or festivals.
Do you offer discounts?
Yes, we offer discounts for bulk moves and long-term deals. Please contact us for more info.