Privacy Policy – Household Storage Ncr
Household Storage Ncr ("we," "our," or "us"), your privacy matters. We care about how your personal details are collected, used, and protected. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe.
By using our website or services, you agree to the rules shared in this Privacy Policy.
1. What Information We Collect
We only collect the details we need to serve you better. This includes:
- Personal Information: Like your full name, email, phone number, pickup and drop addresses, and city details shared while booking or asking questions.
- Communication Information: Like messages, feedback, and support queries sent to us by phone, email, or our website forms.
- Booking Details: Like the service type, pickup date, number of items, and vehicle preference shared during your booking.
2. Why We Collect Your Information
We use your information for reasons like:
- To confirm your booking and provide the right service at the right time.
- To talk to you if we need more details or updates related to your move.
- To send receipts, invoices, or reminders through email or SMS.
- To improve our services by learning from your feedback.
- To follow the law and help resolve any service-related problems.
3. When Do We Share Your Information?
Your privacy is important to us. We do not sell or rent your personal information to anyone. However, we may share your details in special cases:
- Service Helpers: Like transport or warehouse teams that help us complete your move.
- Legal Needs: If a government office asks for your information for legal reasons, we will follow the law.
- Company Change: If Household Storage Ncr ever joins with another company, your data may move to the new company. But your privacy will still be respected.
4. Cookies and Tracking Tools
We respect your privacy. Our website does not use cookies or any tracking software to follow your online behavior. We do not collect browsing data, and your visit remains private.
5. How We Keep Your Data Safe
We follow safety steps to protect your personal data from hackers or misuse. This includes password-protected systems, limited access, and secure storage. But no system is 100% safe. If something unusual happens, we will act quickly to fix it and keep you informed.
6. Your Rights as a Customer
You have full control over your information. You can:
- Ask us what personal data we have about you.
- Tell us if your information is wrong and request updates.
- Ask us to delete your information (unless we must keep it for legal reasons).
To use any of these rights, please email us at [email protected].
7. Changes to This Privacy Policy
We may change this policy from time to time if needed. When we do, we will update this page with the new version. The "last updated" date will show the latest version.
8. Contact Us
If you have any questions or doubts about our Privacy Policy, you can contact us at:
- Phone: +91 7878668876
- Email: [email protected]
- Address: Pocket E, Sector 2, Palam Vihar, Gurugram, Haryana 122017
